Job Description

Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love. Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in sync.

We are looking for hardworking individuals who are certain that they want a career in software sales. Whilst no previous experience is required, we are looking for team members who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry and are willing to go above and beyond in this goal oriented position.

The Role

This is a pure hunting sales role and includes engaging with prospect organizations of all sizes, complexities and needs. You will work with key internal stakeholders and groups – including sales & product managers, industry sales directors, and marketing. You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in Australia.

Key Responsibilities

• Engage with prospects and clients to understand business and organisation challenges and pain points
• Collaborate with the Sales team to develop a list of target prospects
• Generate high-value sales pipeline through both strategic and targeted prospecting into Commercial or Enterprise accounts
• Create personalised messaging and outbounding content, targeting new business prospects for Zendesk
• Develop and manage a pipeline of prospects & provide top class customer experience

​Your Experience

• Business Development experience within the Enterprise and Commercial segment, particularly managing prospects from Australia
• A minimum of 2 years of experience in a Sales related environment
• A competitive mindset, with a hunger and ‘self-starter’ commitment to overachieve and succeed
• Excellent communication, interpersonal, and organisational skills; you should be a great writer, speaker, and listener
• Bachelor’s Degree is preferable

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.